Frequently Asked Questions
General Information
After I submit my order, when will my account be set up?
If you provided sufficient contact and account information, you can expect to receive setup information within 24 hours.
Will I receive a real IP address for my site, or is it a virtual shared IP?
GMW provides static (real and unshared) IP addresses for our clients who have a need for them (an additional charge may apply).
A static IP will allow clients full access to their Web space even without a domain name. This includes email services and other 'bound' services.
Once my domain is hosted, can I access it without "www" in the browser?
GMW goes the extra mile by making this additional adjustment in the account setup for all its clients. If, for any reason,
you would like this domain mapping removed please contact us and we will do so.
Is it possible to have two domain names going to the same place?
A Domain Pointer, which is an additional domain that resolves
to the default page of your Web site, can be set up for your account.
Does GMW monitor its systems?
All systems are continuously monitored for optimal performance. Our data center also provides redundant
Internet connections and power sources.
Does GMW have its own equipment?
No. We use a third party for all our hosting.
