Frequently Asked Questions
E-mail Services
I travel a lot, will I able to retrieve my e-mail while I'm "on the road?"
No problem. GMW realizes people today are on the move. That's why our hosting plans include Web-based e-mail, which means that you can access your e-mail via any computer with Internet access.
Can I forward my mail to another existing e-mail account?
Of course, as long as you follow the rules.
What is the difference between Aliases and Accounts?
Accounts are actual mailboxes; i.e., user@example.com, and the only limit to user accounts is the space allocated for your GMW account.
ALIASES are virtual mailboxes that deliver mail to a user account. For example: A smaller company wishing to appear larger may have aliases set up for orders@example.com, customerservice@example.com, and info@example.com. Mail sent to these aliases could all be forwarded to user@example.com.
I'd like to use Microsoft Outlook to access my mail. How can I set that up?
Follow these instructions.
When I try to send e-mail from Outlook, I am continually prompted for a user name and password which, when input, is not accepted. How can I stop this prompt?
GMW mail servers require authentication for all outgoing mail. Follow these instructions to verify this option is set.
I need more email accounts. Can I purchase more?
Not as 'email accounts' per se, but you may increase your hosting capacity at any time, which will effectively increase the number of accounts you can create.
I'd like to be able to create a mailing list. Does GMW have this capability?
The functionality to which you are referring is called "List Server." A list-server mailing list can receive mail and resend the mail to all the users on the mailing list.
Lists can be "open" allowing postings by anyone on the Internet. Lists can also be "public," meaning that anyone can get on the list by subscribing to it. Users can then subscribe to, or unsubscribe from, a list by simply sending the appropriate message to the list server.
Lists can be unmoderated (any message sent to the list is immediately posted to all users on the list) or moderated (all messages are reviewed by the moderator for approval before being posted). Postings to the list can be further controlled by use of a password or by use of a "posters list" (a list of people authorized to post to that list.)
List Servers are a standard option within our email facilities.
Please be aware that GMW does not permit the sending of unsolicited e-mail (spam) through its mail servers. Individuals found violating this policy face termination of their Web hosting contract and possible legal action.
